Forza Horizon 6 has been a runaway success since its launch last month, smashing player records and dominating the racing scene.
But over the past few weeks, a wave of alarming reports has taken over social media and community forums: players are losing all their progress without warning, with dozens or even hundreds of hours erased overnight.
What Players Are Experiencing
According to community reports, many players are opening the game only to find their profiles completely reset.
This includes:
- Lost campaign progress
- Entire car collections wiped
- Hours of seasonal and weekly content gone
With more than 600 cars to collect and new content dropping every week, the loss is devastating for long‑time players.
Some fans believe the issue may be tied to specific vehicles such as the 1993 Schuppan 962CR, 2003 Ford F‑150 SVT Lightning, 1988 Lamborghini Countach LP5000QV, 1957 Chevrolet Bel Air, or the 2020 Wuling Sunshine S Forza Edition, though Playground Games has not confirmed any link.
PC players are also reporting cloud sync failures through the Xbox App and crashes that may corrupt save data.
Playground Games Breaks Its Silence
After several days of growing frustration, Playground Games finally issued an official response.
The studio confirmed it is actively investigating the issue and is preparing an update expected to roll out today, June 12, for both Xbox Series and PC.
According to Forza Support:
- PC players are already receiving fixes through Microsoft Gaming Services
- Xbox Series players will need a system update before the patch takes effect
For those already affected, the team urges players to open a support ticket immediately.
This allows the team to attempt a recovery by reverting the profile to a previous save point.
However, there is a major limitation:
Only inventory items can be restored (cars, credits, Wheelspins).
Campaign progress, collectibles and story completions cannot be recovered and must be replayed from scratch.
How to Protect Your Save Until the Fix Arrives
Playground Games and Forza Support have shared several recommendations to reduce the risk of losing progress:
Update everything
Keep the game, console and related apps fully updated.Disable Quick Resume on Xbox Series specifically for FH6.
Stay online when exiting
Ensures proper cloud sync.Wait for cloud sync before shutting down your console or PC.
Do not force quit while the save icon is visible.
Do not power off mid‑session.
If affected, do not start a new save before contacting support.
For players who switch between Xbox, PC, Steam or Cloud Gaming, the advice is simple:
Always confirm your progress has synced before changing platforms, or you risk overwriting your newest save with an older one.
A Critical Moment for a Massive Hit
Forza Horizon 6 is one of the biggest releases of the year, but this save‑wipe issue threatens to overshadow its momentum.
With a fix rolling out and support teams mobilizing, the next few days will be crucial for restoring player confidence.
How to Check Cloud Sync in Forza Horizon 6
Here is a clear, practical guide to make sure your Forza Horizon 6 save data is syncing correctly across Xbox Series, PC, Steam and Cloud Gaming. This helps prevent progress loss while Playground rolls out fixes.
Step 1: Confirm the Game Is Fully Updated
Before checking sync status, make sure everything is up to date.
- On Xbox Series: open Manage game and add‑ons and check for updates.
- On PC: update Microsoft Gaming Services and the Xbox App.
- On Steam: verify the game is updated through Steam’s update queue.
Step 2: Check Cloud Sync on Xbox Series
When closing the game
After quitting Forza Horizon 6, you should see a “Syncing data” message.
If you do not see it:
- Disable Quick Resume for FH6
- Fully close the game from the dashboard
- Relaunch and quit again to trigger a sync
To manually force a sync
- Highlight the game tile
- Press the Menu button
- Select Manage game and add‑ons
- Choose Saved data
- Select your profile and choose Sync latest data
Use this only if your save appears outdated.
Step 3: Check Cloud Sync on PC (Xbox App / Microsoft Store)
When launching the game
If your cloud save is out of sync, the Xbox App will show a “Choose your save” prompt.
Always select the most recent timestamp.
To confirm sync status
- Open Xbox App settings
- Go to General
- Check that Cloud Saves is enabled
- Ensure your PC is online before closing the game
If you suspect a sync issue, restart the Xbox App and relaunch FH6.
Step 4: Check Cloud Sync on Steam
Steam uses its own cloud system.
To verify
- Right‑click Forza Horizon 6 in your library
- Select Properties
- Open General
- Ensure Steam Cloud is enabled
When closing the game, Steam should display “Syncing” in the bottom bar.
If it does not, use Steam Cloud conflict resolution when prompted.
Step 5: Signs Your Save Synced Correctly
You can be confident your save is safe when:
- You see a sync message after quitting
- Your car count, credits and progress match your last session
- The game does not ask you to choose between two saves
- You do not see a “local save only” warning
Step 6: Best Practices to Avoid Sync Loss
- Always stay online when exiting
- Wait for the save icon to disappear before closing
- Never force‑quit the game
- Avoid shutting down your console or PC mid‑session
- If you play on multiple devices, always check timestamps before switching platforms